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Placing Your Order

Orders must be placed via our website.

Once items have been added to your cart, you can Checkout.

After placing your order online, we will contact you via WhatsApp/Email to confirm shipping details. 

For quality customer service, please ensure that you have entered your contact information correctly.

 

Payment

For your convenience, payments can be made with Cash, or through PayPal where all major cards are accepted.

Note: Orders placed for Cash Payment will be cancelled if not confirmed within 1 hour. Ensure you have entered the correct telephone and email contacts during checkout. If no, please contact us via our Live Chat feature on our website.

Shipping

Delivery is free for orders of $50 or more. 

Family Island Shipping is available and can be selected at checkout. 

Family Island Shipping includes boat (Standard) and air (Express).

Please contact us for International Shipping. Costs can exceed $100 per order. 

Out of Stock

If an order was paid for but an item is no longer available, you will have the option to replace the Out of Stock item, be refunded for the Out of Stock item, or receive a Coupon Code for the value of the Out of Stock item to be applied to your next order. 

CUSTOMER SUPPORT

LIVE CHAT
CUSTOMER SERVICE HOURS
LOCAL DELIVERY HOURS

Click on our Live Chat feature to speak with an agent.

For business inquiries, fill out our contact form below. Please allow up to 24 hours for a response.

 

 

 

Monday - Friday

9:00am - 5:00pm

 

Saturday - Sunday

9:00am - 7:00pm

 

Monday - Friday 

5:00pm - 7:00pm

 

Saturday 

9:00am - 7:00pm

 

Sunday
9:00am - 7:00pm

 

CONTACT US

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